Customer Services
At LippoLand, we are committed to providing outstanding customer service and experience through a range of comprehensive support channels, including LippoLand Interactive Assistant (LIA), call center, emergency hotline, and walk-in offices. Supported by experienced professionals, our team strives to provide the responsive and reliable services to our customers.
LIA (LippoLand Interactive Assistant)
LIA offers 24/7 WhatsApp support at 0821-1788-0504, providing quick and seamless access to important information such as billing details, renovation procedures, and community house rules. With the integration of generative AI technology, LIA is continuously refined to ensure efficient and accurate assistance for our residents.
1500557 Call Center
Our homecare services are designed to make life easier for our residents and create a more comfortable living environment. We offer professional cleaning, maintenance, and repair services to ensure that every home remains in excellent condition. With our support, our residents can enjoy peace of mind, knowing their homes are well-maintained and their everyday needs are taken care of.
Emergency Call
Our dedicated emergency response team is available 24/7 to assist with critical situations, including fires, accidents, earthquakes, and medical emergencies. For immediate assistance, please contact:
Lippo Village & Park Serpong: 18001900911
Lippo Cikarang: 021-80820911
Walk-in Customer Service Offices
Customer Service Email
